Patient Satisfaction #1 - California Surgical Institute

The hot topic of January 2009?  You guessed it.  The sagging economy.  It’s affecting millions of jobs in every industry—plastic surgery included.  So how has Dr. Tarick Smaili­ and the California Surgical Institute  managed to stay on top?  

By putting safety and quality first. 

The American Society of Plastic Surgery estimates that the number of facial, breast and body procedures have decreased between 40% - 50% from this time last year.  Even Beverly Hills has not escaped untouched. Numerous surgeons in the area have reported seeing a drastic decrease in consultations and surgeries; however, the reputable still stand strong.

According to Dr. Tarick Smaili, Medical Director for the California Surgical Institute, “There is, and will always be, a need for quality plastic surgery.  During these difficult times, people are looking for the security and confidence only a tested facility can provide.  CSI has built a reputation as a leader in quality care, professionalism and quality results.  It is this solid reputation that has kept our happy patients referring us to their friends & families.”

This seems to be the case for other surgeons in the area who have escaped the drastic decline in patient surgeries.  The main concern amongst patients?  Downtime and quality results.  Time is money and patients don’t want to worry about taking extra time out of work or activities for a long recovery period or worse, a revision surgery.  This is why surgeons known for short recovery times and, most important, quality results are the ones who are setting themselves apart from the others and remain on top. “Reputation is definitely what sets us aside from other surgeons.  Our exemplary results and our referrals speak for themselves. Word of mouth is one of our most important assets.  And results do not lie,” Dr. Smaili said.

As the population ages, and as techniques become even more advanced, Dr. Smaili believes that the future of plastic surgery is secure.  “Clients will continue to seek professional, safe, solutions for their cosmetic needs as well as for their well-being and peace of mind.  And they will seek out Board Certified professionals to perform these services.”  The American Board of Plastic Surgery agrees.  They believe that as time progresses and as more information is available to the public, prospective patients will further see the importance of choosing qualifications over pricing.  No matter the state of the economy, safety and patient satisfaction should always be #1.  And California Surgical Institute has shown that spending more for board certified anesthesiologists, state-of-the-art equipment and the like, truly does pay off in the end. Not only financially, but also in the joy they can bring to their patients.

WHAT IS THE MOST REWARDING PART OF YOUR PRACTICE?

Dr. Smaili: The most rewarding part of my practice is the ability to transform a person’s life for the better, whether it is for cosmetic reasons, after an accident, injury, or to correct a birth defect.  We strive on a daily basis to help our clients become better and stronger as a whole, both in mind and appearance.

HOW DOES YOUR PRACTICE STAY CONSISTENTLY AHEAD OF OTHERS IN BOTH SAFETY AND IN TECHNIQUE?

Dr Smaili: Our physicians constantly update their skills and techniques by attending the latest, state-of-the-art conferences, with the leading cosmetic surgeons from around the world.  We also share our knowledge with others so the entire profession may be enhanced.